• Must be a local Malaysian and has 5 years of experience in UG Student Management and Degree in relevant field.
• Positive attitude and passionate about student engagements and ability to mitigate conflicts, issues and problem solve dynamically.
• Good understanding and ability to create an uplifting customer service culture.
• Ability to communicate with customers, colleagues, business contacts in a courteous and professional and diplomatic manner.
• Creative, resourceful and customer focused.
• Good planning, organizational and coordinating skills.
• Ability to multitask and perform consistently to meet deadlines.
• Ability to work independently in a fast-paced environment.
• Background in event planning, student advisory, student activities and/or sports.
• Able to work alongside with Students, Deans, faculty members, Support staff from other departments at university
• Able to collaborate with government bodies, universities, service providers, coaches, competition organizers, parents/guardians and students from other universities.

The Student Service personnel is involved on ground level day-to-day running of the Student Services department and performs a variety of coordination and administrative duties to provide effective and efficient services and ensure a positive and impactful student experience at university.

Key Responsibilities:

• Act as Advisor for student clubs, including Student Council, to plan and execute engagements, events, and activities for students.
• Manage and oversee University student sports activities for trainings, internal and external competitions.
• Manage the student non-academic disciplinary investigation of student misconduct, and rule violation. To work along with the team and Head of Student Services Department.
• Implement detailed assistance to students in order to help enhance student experience and manage Students in crisis - coordination of the University response in situations of personal crisis or community crisis.
• To support in daily tasks and projects within the department including student liaison, events management, sports activities, orientations, engagements with students and disciplinary.
• To assist in the management and development of overall student experience touch points for university.

1. Please prepare the following document before proceeding to number 2

• Resume/CV

2. Click APPLY HERE to complete the application form below: