• A Bachelor’s degree in computer science, IT, or other related discipline from a recognised institution with minimum of 3 - 5 years of relevant work experience including one (1) year at supervisory level in leading a team of staff. Master’s degree holders in relevant discipline can be considered.
• Possess at least TWO relevant IT certification(s) in active status with minimum one at professional level and with active status in either project management, governance and frameworks, networking, servers, clouds, security, or others. (e.g. PMP, Prince2, COBIT, CRISC, CISA, ITIL or equivalent)
• A degree in Information Technology, Computer Science, or other related discipline. Relevant industry certifications such as ITIL, PMP, etc are preferred.
• Minimum of 4 years of experience in either of these areas: IT project management, IT service management, IT governance and IT Risk Management.
• Ability to lead complex IT projects, manage cross-functional teams, and drive business-oriented technology solutions. Proficiency in project management tools (e.g., Jira, Trello, MS Project) is beneficial.
• Strong verbal and written communication skills, with the ability to present IT policies, procedures, guidelines and updates to diverse audiences. Experience in preparing IT governance reports is advantageous.
• Ability to analyse complex IT challenges, propose innovative solutions, and drive continuous improvement in IT services.
• Strong organisational and documentation skills, ensuring accuracy and consistency in IT policies, reports, and service management records.
• Ability to work in a team environment, mentor junior IT staff, and foster a culture of innovation and compliance within the IT department.
• Strong knowledge of IT governance principles, regulatory requirements, risk management, and cybersecurity best practices. Experience with frameworks such as ISO 27001, NIST, and COBIT is a plus.
• Familiarity with IT infrastructure, cloud computing, cybersecurity, networking, and web technologies. Hands-on experience with ITSM tools is an advantage.

1. Download the Key Selection Form below and complete it

2. Please prepare the following documents before proceeding to number 3 

• Resume/CV
• All academic certificate and transcript (SPM/STPM/Diploma/Degree/Master/PHD/Professional Certificate)
• Completed Key Selection Criteria Form 

3. Click APPLY HERE to complete the application form below:

Section C_Key Selection Criteria - Assistant Manager, Project and Governanace

The position is an administrative position at the Sarawak Campus. The appointee will be responsible for carrying out duties involving various functions of Information Technology designated by the Manager, Information Technology - mainly to oversee IT-specific project management, IT service management, communication, and IT governance and risk management.

Key responsibilities:

1. Project and Governance

• Lead and manage IT-specific projects, ensuring timely delivery and alignment with business objectives.
• Develop and implement IT communication strategies to enhance user awareness and engagement.
• Assist in the preparation of monthly, annual and ad-hoc IT performance reports and analyse the trending for decision making.
• Assist in IT governance by developing, implementing, and enforcing IT policies and best practices.
• Develop and maintain IT risk register to identify, assess, and mitigate potential threats to IT operations.

2. Policy and Planning

• Assist and support the Manager, Information Technology, to implement and to ensure compliance with all the policies relating to Information Technology.

3. Resource Management

• Establish and maintain materials and equipment storage.
• Monitor material usage and check deliveries for the University.
• Ensure system compatibility, maintenance of University Standard Operating Environment.

4. Vendor Relationship Management

• Specify items required and obtain quotations as necessary.
• Maintain good relationship with vendors.

5. Reports

• Prepare reports and provide accurate information as and when required by the Management.